You probably don't have a lead problem.

01The patient-acquisition journey

Eight stages between a stranger and a patient. Where is yours breaking?

A leak at any stage looks like "we need more leads". Buying more traffic into a leaky journey just makes the leak more expensive. Pick a stage to see what usually goes wrong there.

Stage 01

Attention

Who sees you, and what they think you do.

Common leaks

What we install

Find my leak → Take the 60-second walkthrough

02What gets installed

One system from first click to five-star review.

The same build we operate ourselves, configured to your service lines during onboarding. Not a blank account handed over with a login.

Capture

Every source, one record

Website forms, ads, calls, DMs and referrals land in one CRM record with the source and owner attached.

Pipeline

A 13-stage lead pipeline

Every lead sits in the right stage, from first touch to booked patient, so nobody falls through a gap.

Respond

Missed-call text-back

Missed calls get a text right away, main-line calls get routed, and your team is alerted the moment a lead lands.

Show

Reminder and no-show ladders

Confirmation, reminders, easy rescheduling, and an automatic follow-up when someone doesn't show.

Nurture

Long-term follow-up

People who aren't ready yet get useful follow-up for weeks or months, until the timing is right.

Prove

Reporting by source

Each booking is tied to where it came from, so spend follows booked patients instead of clicks.

A CRM lead pipeline with leads sorted into stages — A live lead pipeline, names blurred. 1,955 opportunities tracked in one place.

An automation library with workflows foldered by pipeline — The automation library: 35 automations, foldered by pipeline, ready to configure.

03The AI layer

Human and AI, working as one.

AlexMD, in early access for NextGen community practices, drafts patient outreach, review requests, content and reports, then brings them to your team for approval. Nothing reaches a patient or a public page without a yes.

Meet AlexMD →

How it worksEarly access

1

ConnectLinked to your practice systems in about 10 minutes

2

AskIn plain language, like you'd ask a team member

3

Approve and shipYou review every draft before it goes out

04Proof

Real accounts, measured honestly.

We publish what the ad accounts and calendars show, and we say what the numbers don't prove.

PAID ACQUISITION

4,700 patient leadsat a $14 average cost per lead, with the best ad set at $2.81, for a men's health clinic our team manages

BOOKING & CONVERSION

35 to 79 booked appointments a monthin a medspa's first full month on the system

88 to 96% self-bookedof that medspa's appointments are booked online by the patient

Anonymized Meta Ads Manager export showing leads and cost per lead — Meta Ads Manager export, client anonymized. $67,979 spent, 2.25% click-through rate.

Lead figures come from the client's Meta ad account. Booking figures come from CRM calendar data with cancellations and one-off event calendars excluded. The medspa was a growing business, so we don't claim the system caused the change. These are specific practices, not typical or guaranteed results.

05How we work

System first. Traffic second.

Ads go live only after the system is tested, so every new lead has somewhere to land.

1

Diagnose

Map your journey from first click to paying patient and find the leak.

2

Build and test

Pipeline, follow-up, booking and tracking, tested end to end.

3

Open traffic

Campaigns go live once every lead has a path to a booking.

4

Stabilize and expand

Days 30 to 90: tighten what's working, then add channels.

Want the full install scope and pricing? See the Growth OS install →

06Start with the diagnosis

Find the leak before you buy more traffic.

Take the 3-minute assessment for a recommendation based on your answers, or book a 45-minute Growth Diagnostic and walk through it with us.

Diagnose My Practice → Book a Growth Diagnostic